FAQ - Open 2024
Frequently asked Q & A
WODProof is your ultimate workout companion. It’s designed to record your workouts effortlessly with a reliable timer, rep counter, and video capabilities. Think of it as your digital workout proof, especially for competitions! Eliminate score disputes and ensure your results are officially verified.
Getting started is a breeze! Here’s how:
1. Download the App: Begin your WODProof journey by downloading our app.
a. Google Play Store: https://play.google.com/store/apps/details?id=com.tac.woodproof&hl=en_US
b. Apple App Store: https://apps.apple.com/us/app/wodproof-wod-recorder-timer/id1130947789
2. Register Your Account: Create a free account to access all the awesome features.
3. Start Your Free Trial: Experience the power of WODProof with our 14-day free trial. Explore everything the app has to offer!
1. Find the Open Banner: Access the dedicated Open section on both iOS and Android.
2. Predefined Timer: The timer is already set to the official Open workout specifications, saving you setup time.
3. Start Recording: Before the timer begins, introduce yourself on camera as required by the competition rules.
4. Give it Your All: Once you hit “Start Timer”, unleash your best effort!
5. Finish Strong: Hit “Stop” when you’re done and your video will be saved automatically.
Get the most out of your WODProof recording and avoid any technical hiccups with these simple steps:
Device Preparation
1. Close Background Apps: Ensure WODproof has maximum resources by closing other apps running in the background.
2. Check Storage: Have at least 3GB of free storage space for smooth video recording.
3. Battery Boost: Start with a minimum of 50% battery life to avoid interruptions.
4. Minimize Distractions: Turn on airplane mode to prevent calls or notifications from interfering with your recording.
5. Pause Background Refresh (iOS): Temporarily disable this feature to conserve battery power (Settings > General > Background App Refresh > Background App Refresh [toggle off]).
Camera Setup: Be in View: Position your device so your entire body is visible within the camera frame throughout the workout.
We’ve recently upgraded WODProof with powerful new features designed to elevate your workout tracking, score submission, and overall training experience. To support these improvements, we’ve transitioned to a subscription model.
Here’s why the subscription is worth it:
1. Try Before You Buy: The 14-day free trial lets you test out all the premium features before you commit.
2. Affordable Investment: The subscription price is about the same as a post-workout snack each month.
3. Essential Upgrades: You’ll have access to:
– WODProof Cloud: Saves device storage and securely backs up your workouts.
– 1-click Competition Submission: Effortlessly submit scores with WODProof links.
– Workout Highlights (iOS): AI-generated workout highlight reels.
– C2 and HR Monitor Integration: Seamlessly connect your devices for real-time data streaming.
4. Continued Support for Qualifier Workouts: Even if you choose not to subscribe, you can still record as many qualifier workouts as you need.
We believe in the value of these upgrades and are confident you’ll find them just as essential for leveling up your fitness journey!
Follow these simple steps to upload your workout video and share it for competitions:
1. Access Workout History (Profile): After completing your recording, you’ll be automatically taken to your profile where you can see your workout history.
2. Upload and Create Link: Find the workout you want to share and click “Backup to Cloud and Create Link”.
3. Copy the Link: Once your video is uploaded, the app will provide a unique link. Tap the “Copy Link” option.
4. Paste on Competition Page: Navigate to the competition website or platform and locate the area where you need to submit your video link. Paste the copied link into the designated field.
5. Submit Your Score: Complete the competition submission process by providing your score and any other required information.
That’s it! Your video proof is now officially submitted.
Workout Highlights is like your own personal fitness hype reel! This AI-powered feature analyzes your workout videos and automatically identifies those epic moments – the big lifts, the fastest reps, the moments you pushed your limits. It then stitches those highlights together into a short, shareable video.
Think of it as a way to celebrate your hard work and showcase your best moments on social media!
We understand this can be frustrating, and we’re here to help! Here’s what could have happened and how to resolve it:
Possible Reason: Free trials are typically limited to one per account. If you’ve used a WODProof free trial before, the system may automatically charge you for the annual subscription.
Steps for a Quick Refund:
1. Contact the App Store:
a. Apple (iOS): Visit https://reportaproblem.apple.com/. Follow the steps to request a refund, choosing WODProof from the subscription list.
b. Google (Android): Search your email inbox for “Your Google Play Order Receipt.” Find the “Refund Policy” link in the email and follow the instructions.
2. Get Extended Access: We want you to have a positive experience with WODProof, especially during the Open. Please use this code for a 30-day trial on us:
a. iOS – https://apps.apple.com/redeem?ctx=offercodes&id=1130947789&code=OPEN2024
b. Google Play – OPEN2024
Let us know if you have any further questions!
We understand. Here’s how to cancel your subscription:
iPhone (iOS):
1. Go to Settings > [Your Name] > Subscriptions.
2. Find WODProof and tap it.
3. Select “Cancel Subscription”.
Android:
1. Open the Google Play Store app.
2. Go to Menu > Subscriptions.
3. Find WODProof and tap it.
4. Select “Cancel Subscription”.
Important: You’ll still have access to premium features for the remainder of your current billing period.
We Value Your Feedback: We’d love to improve! Could you share your experience with us? Please email support@wodproofapp.com with your thoughts.
We’re here to help you with the refund process. Here’s how to request one based on your device:
iPhone (iOS):
1. Visit https://reportaproblem.apple.com/ and sign in.
2. Select “Request a Refund” and provide your reason.
3. Choose WODProof from your subscriptions list.
4. Submit your request.
Android:
1. Find your “Google Play Order Receipt” email.
2. Click the “Refund Policy” link at the bottom.
3. Follow the instructions to request a refund from Google.
We Value Your Feedback: Your experience matters! Please email support@wodproofapp.com to tell us why you’re requesting a refund and how we can improve.
Unfortunately, this “broken video” issue can sometimes happen on Android devices when the system is under stress. It’s especially common with longer videos and can affect any video recording app.
The good news: There’s a fix! Here’s how to try recovering your video:
1. Install the MP4Fix App: Download it from the Google Play Store: https://play.google.com/store/apps/details?id=com.smamolot.mp4fix&hl=en
2. Need Help? Follow these helpful guides from MP4Fix:
We’re hopeful this will work for you! If you still have trouble, please reach out to our support team for further assistance.
OTHER FAQ
Most frequent questions and answers
You can find your video in your camera roll (IOS) or in your gallery in WODProof album (Android).
YouTube allows video uploads that are up to 15 minutes long. If you try to upload videos longer than 15 minutes, the upload will fail. This is a YouTube limitation and not WODProof limitation.
In order to upload longer videos, please follow this manual.
WODProof vision was to enable our users to share and inspire the community with their full-length videos. It could cost our users a lot of money to have an unlimited storage package in WODProof, so we found the best free solution for you. Upload your performance to YouTube and just add your video URL to your post.
When you finish the workout you have automatically a new post with everything but not yet with the video.
The video saved to your mobile (IOS will save to the camera roll, Android to a WODProof folder in your mobile’s gallery).
You can upload the video to youtube and then edit your post, (that can’t play the video) and add the youtube URL (link) and press save.
After that, it will appear with the video in your profile and you can also press on the 3 dots and then “set as public” post.
Why do we do that?
Since we want to allow our users to submit and save videos for free, without paying for cloud storage.
You can also see a video of how to submit videos/scores to an existing post as we described:
How to submit new videos/scores from scratch:
You can post an unlimited amount of full-length workouts.
Keep inspiring us! We are waiting to see your performances.
Your thoughts matter and we’d love to make WODProof even better for you!
We’ll appreciate if you will contact us by emailing to contact@wodproofapp.com and tell us if you have any idea.
It depends on your choice.
Unless you’re a private account, anyone could watch your profile and public posts.
Private accounts are visible only for their approved followers.
Just set the specific post to be private.
Don’t worry. You can make it public again whenever you like.
Unfortunately, Android does not provide a direct access to your SD card for securities reasons. Therefore, we can help you to copy the video to your SD card right after the video been saved to your internal storage. We are still waiting for a better solution provided by android so you could save your videos directly to your SD card.
Open the WODProof App -> Menu -> Connect C2 -> Follow the instruction on your WODProof App screen.
Watch this video to see how it works.
In the new C2 machines, there is a “Connect” option on the main page. If you don’t have a new machine, you probably have an old PM5 Firmware, update now
Please try this link.